TimeBlocks and Monthly Service Plans are a discounted approach to purchasing bulk consulting time for use with any of the services we offer. If the need for our consulting services is ongoing, we recommend considering a Monthly Service Plan approach for deeper discounts than with TimeBlocks.
TimeBlocks can be more efficient for ongoing projects and ad-hoc needs than project-based, fixed-fee engagements.
TimeBlocks are popular with our clients for 5 reasons:
- Deep Discounts
You receive our best in exchange for your trust in our consulting work. For the largest blocks of time purchased, the savings approach 60% off standard rates.
- Priority Service
Your position in our work queue receives top priority focus and new work can be scheduled in quickly.
You can use the TimeBlocks for anything you need, from simple website updates up to high level strategic advice.
- Long Expiry Date
The discounted pricing on consulting time lasts up to 12 months to use any time you want on anything you want.
- Monthly Reports
All TimeBlock hours are tracked, recorded, and reported each month. You see exactly how your investment is being utilised.
Consulting services offered
Including but not limited to:
- Website review and recommendations
- WordPress training
- Strategy consulting
- Print collateral design
- Advertising design (print and online)
- Creative direction and execution
- Ecommerce optimisation
- Lead magnet creation
- Email campaigns
- Strategic brand development
- Website design and development
- WordPress maintenance, plugin updates
- Website security hardening
- Information architecture
- Website speed optimisation
- Advanced SEO and web analytics
- PPC campaign management
- Content strategy and creation
- Miscellaneous website fixes and updates
- Stock photography sourcing
- Social media strategy and branding
Terms & Conditions
All tasks are performed and reported on in 30-minute blocks. We reserve the right to assess individual tasks longer than 30 minutes in duration on a case by case basis.
All TimeBlock hours are tracked, recorded, and reported each month.
All work is booked in to our work queue, so we do need all relevant content, files and detailed requirements in advance so that we’re ready to begin when you need the work executed. For larger needs over 5 hours of time, the project timeline will be dependent upon our availability on a case by case basis.
You have twelve (12) months from the start of a TimeBlock to use the hours. There will be no refunds for unused hours. We update you every month with number of hours left so you’ll always know what’s left to use.
All TimeBlocks are paid in full prior to initiating usage.
Near the end of a TimeBlock, if a project in progress exceeds the TimeBlock's hours, the Client may renew and start a new Time Block, or pay the same Time Block rate for up to 5 additional hours of time. If Additional Hours are estimated to be more than 5 hours, then a new TimeBlock will be recommended, as standard rates will apply to time needed beyond those 5 hours.
Emergency work or rush jobs attract a 50% loading fee so we're able to allocate additional resources to start within a 24 hour window.
Note: TimeBlocks do not include non-service fees such as software licences, plugins and printing. Expenses for materials (i.e. stock photos or printing) are additional to TimeBlock hours and will be invoiced separately, with your prior approval.
Monthly Service Plans
If your need is ongoing, we recommend different approach of using a monthly retainer to allocated dedicated resource to you on an ongoing basis.
We offer deeper discounted rates for retainers and a minimum 3-month commitment of time is required. Hours are tracked, recorded, and reported the same as TimeBlocks.
Please contact us if you have any questions or concerns, or would like to discuss a Monthly Service Plan.